Frequently Asked Questions
1What about the Weather?
Comfortable rain or shine. Our boat rentals have full window enclosures that can go down in cold rainy weather. Our boats are fully enclosed and very comfortable for chilly winter days. We also have complimentary blankets available. (Enclosure coming soon)
2Is experience necessary?
No boating license required. Our boats are very easy to operate, about as easy as driving a golf cart. The only requirement is the driver must be 21 years of age or older.
3Where do I park?
We have plenty of parking at the multi-level Lido Village public parking,(3424 Via Lido) $6.00 for first 2 hours. $1.25 each additional 15 minutes, $30 daily max. We recommend to carpool as much as possible. Valet Parking available Monday - Sunday 12pm - 6pm.
4What do I do for food and drinks?
You are welcome to bring your own cooler and we can fill it up with ice. There are no open container laws prohibiting possession or consumption of alcohol on your boat or other vessel. It is important to note, however, that the same laws apply to the captain as the driver of a motor vehicle; If you’re over the CA legal limit, you can receive a DUI.
5Do you have bathrooms, lockers and/or changing rooms?
For your convenience, restrooms are available inside our building. We do not have lockable lockers, but we do have cubbies/drawers. While we have NEVER had an issue with theft, we cannot make any guarantees as to the safety of your belongings while you’re out on your rental. As such, we suggest leaving as many items as possible in your car and using the cubbies for clothes and keys.
6What is the cancellation policy?
A vessel reserved by a non-member cannot be cancelled, however we will gladly reschedule the next available cruise within the next 30 days. You must notify us at least 48 hours prior to your initial departure date and time in order to reschedule.
7Are dogs allowed?
Yes, all dogs under 25 lbs are welcome.
8What time should I show up to my reservation?
We recommend getting here at least 20 minutes before to get checked in and find parking.
9Do you provide life jackets?
Yes we do for all ages. Kids 12 and under are required by law to wear a life jacket. We do have life jackets for infants as well. If the infant is in a car seat or Baby carrier they aren't required to wear one but we give you one anyway to have on board. All adult life jackets are underneath your seats.